Refund policy at Embroidery Digitizing

We do not offer refunds for our services. However, edits are free till the customer is totally satisfied. There is no “trial” or “grace period” after purchasing the files. That means all sales are final, however if any edits are needed, we will re-work on client’s files. Editing is done free of cost unless it is different than that of the original requirement. We provide 30 days free editing as a standard. We can only guarantee the quality of the files and formats we provide. We do not take any responsibility of edits and amendments done by the client to our digitized or vector artwork.